Do you provide disabled/wheelchair access?
We have a wheelchair ramp available for our vessels in Milford Sound. There are no wheelchair-accessible toilets onboard the vessel. We ask that you advise us prior to travelling.
Where do Milford Sound cruises leave from?
All cruises leave from and return to the wharf at the Milford Sound Visitor Terminal.
Do all the cruises take the same route?
Every cruise goes the full length of the fiord. Cruises stop in different places but each trip visits the major sights of interest including Stirling Falls and Harrison Cove.
Do you operate on Christmas Day?
All trips operate on different schedules. Please refer to the individual trip for dates and times. Most experiences operate on Christmas day, but are subject to schedule updates and weather.
Will I see wildlife?
Milford Sound has an abundance of wildlife and is home to New Zealand fur seals and bottlenose dolphins year-round. Rare Dusky dolphins are known to visit the fiord and the world’s rarest penguin, the Fiordland Crested Penguin/Tawaki visits Milford during breeding season (August - November) and moulting season (March/April).While there is wildlife in Milford Sound, we can’t guarantee sightings as these are wild animals in their natural habitat. A visit to the Milford Sound Underwater Observatory offers more wildlife viewing opportunities with an abundance of sea life below the surface.
What cruise is best for wildlife viewing?
Every cruise provides the opportunity to view wildlife, but we cannot guarantee sightings. Our Nature Cruise includes plenty of stops for viewing the amazing geology and occasional wildlife, our skipper and friendly boat hosts will be sure to point out any wildlife.
Do your lunches have vegetarian options?
Yes, picnic lunches can be ordered as vegetarian or vegan. You can select this when booking online.
Which Milford Cruise is best for kids?
All cruises are suitable for children.
Do you provide disabled/wheelchair access?
The only cruise vessel in Milford Sound with wheelchair access is the 'Pride of Milford' where access to the vessel is by ramp. Disabled toilet facilities are in the Milford Sound Visitor Terminal where all cruises depart from.
Will the cruise go ahead if the weather is bad?
Our operations team assess the weather and conditions for every cruise departure to ensure the safety and comfort of our guests. If weather or other events could impact on the safety and comfort of our guests, then the cruise could be postponed, or in some unusual and infrequent circ*mstances, the cruise could be cancelled.
What’s the difference between the cruises?
Please check out our Cruise Comparison table, where you can see our range of cruises and the vessels. https://www.southerndiscoveries.co.nz/milford-sound/cruises-compare/
What should I bring on my Milford Sound cruise?
Due to the changeable nature of the weather in Milford Sound, it’s a good idea to bring a waterproof jacket, warm clothing and to wear comfortable shoes. We also have ponchos available for purchase so you can enjoy a glacial facial under Stirling Falls.
Is there parking in Milford Sound?
Yes, there is paid car parking at the Milford Sound public car park. This car park does fill quickly in the summer months, so we advise getting there early.
Do you have a webcam in Milford Sound?
Yes, you can view how the weather and day looks. Check out our Milford Sound webcam here.
How long does it take to drive from Queenstown to Milford Sound?
It typically takes around 5 hours to drive from Queenstown to Milford. Please allow extra time for road works and the Homer Tunnel traffic lights.
How long does it take to drive from Te Anau to Milford Sound?
We advise to allow 2.5 hours to drive from Te Anau to Milford Sound. There are various scenic stops along the way so we recommend allowing plenty of time.
Where is your desk in Milford Sound?
Inside the Milford Sound Visitor terminal. Once inside turn right and you will see the Southern Discoveries front desk.
What is included in the buffet lunch?
Our To Kai lunch includes a range of meats, salads and seasonal vegetables with hot and cold options available. We can cater to most dietary requirements - please note this on your booking. All our meat is certified halal.
What is included in the picnic lunch?
The picnic lunch includes a sandwich with selected meat and salad, cheese and crackers, seasonal fresh fruit, crisps, a cookie and a small chocolate bar. We can cater to most dietary requirements – please note this on your booking.
Can I get a refund for my booking?
We have a 24-hour cancellation and amendment policy, so as long as you notify us more than 24 hours before departure we can amend your booking to another day or cancel for a refund.
What is the difference between the Nature Cruise and the Discover More Cruise?
Our Discover More Cruise stands out with the unique addition of the only floating Underwater Observatory in Milford Sound. Alongside a one-hour guided experience above water, you also have the exclusive chance to descend 10 meters (64 steps) below the surface to observe coral, fish, and anemones up close
What weather can I expect in Fiordland?
Milford Sound is one of the wettest places in the world with an average annual rainfall of 7 metres per year. Rainfall can reach 250 millimetres in 24 hours and creates dozens of temporary waterfalls (as well as several more permanent ones) that cascade down the cliff faces, some reaching a thousand metres in height. The high rainfall is why Milford Sound is renowned for its spectacular waterfalls and rainforest. The temperature in Milford can vary depending on the season and can go from an average high of 19C (66F) in summer (Dec – Feb) to 9C (48F) in winter (Jun – Aug). All our vessels have spacious indoor areas with comfortable seating for cruising in all weather conditions.
